Refund & Returns Policy

You are Cordially Invited to Try Any of Our Products Risk-Free for 30 Days.

Please proceed with your purchase with the confidence that it is supported by a no-risk, no-hassle 30-day money-back guarantee, as well as the Amazon Pay A-to-z Guarantee for Customers.

Amazon Pay A-to-z Guarantee for Customers

We aim to instill confidence in your purchases whenever you utilize Amazon Pay. Hence, we assure the quality of purchases from third-party merchants made through Amazon Pay for eligible transactions on external platforms. The condition and timely delivery of the purchased item are safeguarded under the Amazon Pay A-to-z Guarantee. Additionally, this guarantee extends to instances where a refund, as agreed upon, is not received from a third-party merchant, or if an amount exceeding the authorized purchase sum is charged by the merchant.

The provisions outlined in this policy pertain to purchases executed on external platforms using Amazon Pay. For specifics regarding A-to-z Guarantee protection concerning purchases conducted on the Amazon.com website, please refer to the A-to-z Guarantee section.

Our Money-Back Guarantee Ensures Minimal Risk, Limited to Time and Shipping Fees.

Our confidence stems from the conviction that you will find satisfaction in our product.

That said, we kindly remind you not to dispatch any products subsequent to the expiration of the 30-day refund period. Returns must reach our warehouse within 37 days (comprising the 30-day refund policy period plus an additional 7 days for shipment) from the delivery date, without exception. Additionally, please acknowledge that refunds are limited to one per customer order.

We Facilitate Refund Requests with Ease!

We acknowledge the frustration inherent in soliciting refunds, only to undergo a convoluted escalation process involving successive telephone representatives urging retention of the product. We abhor such practices!

Rest assured, in the unlikely scenario that our products fail to meet your expectations, our team will promptly and respectfully handle your refund request.

No haggling, no inconvenience, no inquiries.

Kindly note: Refund processing may take up to 7 days subsequent to the receipt of your returned item.

We Also Value Your Privacy!

We recognize the paramount importance of your privacy.

Consequently, rest assured that your order will be dispatched in discreet, unassuming packaging, bearing a shipping label from “Biovitz Care LLC.”

Your order will be dispatched within 48 hours via USPS or DHL!

All orders undergo processing within 48 hours and are subsequently dispatched via USPS or DHL, accompanied by a tracking number.

Please be advised that courier services do not extend delivery to P.O. Boxes. Should you provide a P.O. Box address, the package will be dispatched via regular mail, devoid of a tracking number, and may require at least two weeks for delivery.

We strongly recommend furnishing a physical mailing address to enable courier delivery.

Our packages are discreetly packaged, devoid of any indicators regarding the enclosed contents.

International patrons are accountable for any duties, taxes, and/or tariffs levied by their respective regulatory bodies.

Why Do Our Competitors Apprehend Our Money-Back Guarantee?

Our money-back guarantee stands unrivaled in the industry. Regrettably, some less scrupulous competitors endeavor to distort its terms.

Rest assured, we uphold our commitment, and our money-back guarantee is straightforward:

Consume a 30-day supply of the product (equivalent to one full container). Should the results prove unsatisfactory, return the unused portion of your order (in the case of larger packages) alongside the emptied containers within 30 days of delivery.

We shall extend a complete refund, deducting solely shipping fees.

Simple and equitable!

WARNING:

Lost or Stolen Packages

Biovitz Care LLC (www.biovitz.com) assumes no liability for lost or stolen packages. Should your tracking information indicate delivery to your address without receipt, kindly report the incident to the relevant shipping carrier, utilizing the contact information provided on our Tracking Page. Should you require further guidance on this matter, do not hesitate to contact our customer support team at cs@biovitz.com.

Refunds will not be issued if:

•  Your order fails to arrive due to circumstances within our control (e.g., provision of an incorrect shipping address or item interception by customs authorities).
• The guaranteed refund timeframe of a maximum of 37 days has elapsed.